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Thales and MiTAC Set to Revolutionize Taipei Metro Ticketing by 2025

Thales and MiTAC Set to Revolutionize Taipei Metro Ticketing by 2025
photo: Thales / Public domain/Mr. SU Leong, CEO of MiTAC, and Mr. Cyrille BATAILLE, CEO of Thales Ground Transportation Systems Taiwan
16 / 11 / 2023

In an attempt to upgrade the gate Electronic Main Module (EMM) and enact QR and Credit Card payment options on Taipei Metro lines' gates, Thales and MiTAC Information Technology Corp. (MiTAC) will provide an innovative ticketing system for Taipei Rapid Transit Corporation (TRTC). The deployment is expected by 2025.

The Taipei Mass Rapid Transit, also known as Metro Taipei, is operated by the Taipei Rapid Transit Corporation (TRTC), which is owned by the Taiwan Government. It is the first metro system in Taiwan and serves the cities of Taipei and New Taipei. The Taipei City Government has implemented a major policy regarding electronic payments, providing daily 2 million passengers transactions with various options for making contactless payments, in addition to the existing stored value card payment solution to provide a seamless and convenient travel to enhance passenger experience.

Thales and its key partner MiTAC Information Technology Corporation in Taiwan, will collaborate on a project to design and implement an upgraded Automatic Fare Collection (AFC) system for the Taipei Metro Network and retrofit the existing AFC equipment.

This project aims to enable Multiple Electronic Payment options across 120 stations. The upgraded system will incorporate EMV fare media, including VISA, MasterCard, American Express, and JCB, as well as QR code payment options such as TRTC SJQR and 3rd party QR codes (LinePay Money Transit QR, EasyCard Transit QR, iCash Transit QR). Currently, the payment options are only a contactless token/ticket purchased at a vending machine or ticket office and a contactless stored value card (Easycard, iCash, and iPass).

“We are very pleased to collaborate with our long-term partner MiTAC on this project for the Taipei Mass Rapid Transit in Taiwan. The award of this project has reinforced the position of Thales in the transportation market in Taiwan with the support and trust of our long-term customer and partner. We look forward to many more achievements and occasions to demonstrate our expertise together in the future,” says Mr. Jean-Marc Reynaud, Vice President of Revenue Collection Systems, Thales.

“We are proud to maintain a long-term partnership with Thales GTS and this project award demonstrates our huge success and winning customer trust in our technology solutions. The next key milestone would be to deliver the project as committed,” comments Mr. Kent Chen, Vice President, Mitac ​ Kent CHEN, vice-président, Mitac.

Source: Thales