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Sign Language Day: ÖBB focuses on improvements for people with disabilities

Sign Language Day: ÖBB focuses on improvements for people with disabilities
photo: Eisenberger / ÖBB/Sign Language Day: ÖBB focuses on improvements for people with disabilities
27 / 09 / 2022

As an inclusive mobility service provider, ÖBB wants to further reduce barriers for people with disabilities and enable a barrier-free travel experience for all passengers. That is why ÖBB has been committed to continuously improving accessibility for many years.

Currently, just over 400 of the total of 1,046 train stations in Austria are barrier-free. Work began in 2006 as part of the staged plan at the major stations and stations in district capitals as well as stations with higher passenger frequencies. As a result, around 86 per cent of customers now have access to a station with barrier-free access. The aim is to increase this figure to 90 per cent by 2027 to make every second station in Austria barrier-free. With 500 barrier-free train stations, more than 90 per cent of passengers will be reached.

ÖBB focuses on improvements for deaf people and travellers with hearing disabilities

Because for ÖBB, accessibility means more than just step-free access, ÖBB is implementing numerous measures to further simplify the use of trains for people with disabilities. In addition to the expansion of barrier-free stations and tactile guidance systems, the improvements also include barrier-free ticket vending machines, lowerable sales facilities in ÖBB travel centres and the preparation of important information without complicated "official language" or in a simple language. In addition, information in advance of the trip is to be facilitated in the future, so that, for example, the nearest barrier-free station can be found easily.

Especially for deaf persons and travellers with hearing disabilities, ÖBB offers inductive hearing systems at the modernized travel centres as well as at the Infopoints at the train stations. These inductive hearing systems enable noise-free and demand-oriented communication with ÖBB employees. In all new ÖBB trains, there is the optical and acoustic passenger information system, which informs about the following stops of the train in the two-senses principle.

ÖBB-Infrastruktur AG is continuously modernizing the digital passenger information systems at the stations. With new loudspeaker systems and monitors, information can be transmitted in real-time according to the two-senses principle. This type of information display is particularly important for platform changes, delays and information about connecting services. Recently, monitors that can read out the timetable-relevant data have been increasingly used at smaller, less frequented train stations.

Invitation to the Sensing Journey at Klagenfurt Station

On September 23, on the occasion of Sign Language Day, ÖBB and its cooperation partner MyAbility held the Sensing Journey at Klagenfurt Central Station. From 11 a.m. to 3 p.m., those interested could try out for themselves what it is like to have a disability and move around the station. Experts with different disabilities talked about their everyday life and their possibilities to travel with ÖBB. Participants were able to immerse themselves in the world of assistive technologies and try out ÖBB's services directly at Klagenfurt's central station. For example, there was the opportunity to move around the station in a wheelchair, learn about visual impairments and locomotion with a long cane and guide dog, and learn the most important expressions in sign language.

 

Source: ÖBB Press Releases

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