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PKP Intercity yet again changes the free ticket issuing rules for Ukrainians. What can they expect starting from June 1?

PKP Intercity yet again changes the free ticket issuing rules for Ukrainians. What can they expect starting from June 1?
photo: PKP Intercity/PKP Intercity yet again changes the free ticket issuing rules for Ukrainians. What can they expect starting from June 1?
28 / 05 / 2022

Starting Wednesday, June 1, PKP Intercity is introducing new rules for issuing free tickets to refugees from Ukraine. Its citizens will be entitled to free travel in class 2 seating cars of Twoje Linie Kolejowe (TLK) and InterCity (IC) trains only on routes from and to Chełm, Dorohusk, Lublin, Hrubieszów, Przemyśl, Zagórz, Jarosław and Rzeszów. Other rules remain unchanged.

Women, children under 18, men over 60 and men aged 18-60 with disabilities can travel on PKP Intercity trains free of charge. The documents that confirm the right of a Ukrainian citizen to free travel in domestic transport are a Ukrainian passport, which confirms crossing the border after February 24, 2022, or a document with a photo confirming identity, e.g. ID card, driving license, student card with:

  • a confirmation of the PESEL number of the person who crossed the border after February 24, 2022, or
  • a personal train ticket for a passage from Ukraine to Poland, or
  • certificate for a citizen of Ukraine to issue a train ticket.

In addition to the documents indicated above, persons with disabilities or reduced mobility (concerns men aged 18-60) will have to show documents proving disability (Ukrainian documents are also valid).

New travel rules from June 1

From June 1, the rules of issuing free tickets for refugees from Ukraine will change. Until now, Ukrainian citizens could travel on PKP Intercity trains throughout Poland. From the beginning of June, they will be able to do so only to and from cities located near our eastern border, i.e. Chełm, Dorohusk, Lublin, Hrubieszów, Przemyśl Zagórze, Jarosław and Rzeszów.

Citizens of Ukraine can collect free tickets from the above-mentioned locations at ticket offices in these towns or the conductor on the train if the journey starts from these locations. Free tickets for travel to these locations can be purchased at a ticket office at any station in Poland or from the conductor on the train. Any eligible citizen of Ukraine can collect a ticket for direct connections to a given destination, as well as travel on more than one train. The national carrier reminds us that rail travel to Germany, the Czech Republic, Slovakia, Austria or Hungary outside the territory of Poland is carried out under the rules adopted by foreign railroads.

Hotline for Ukrainians

A special helpline of PKP Intercity in the Ukrainian language operates non-stop. It is a number made for Ukrainian citizens who want to receive information in their native language about the PKP Intercity timetable and other passenger issues. The hotline is available seven days a week between 8.00 am and 8.00 pm: +48 22 473 00 86 (call costs as per operator's tariff), 800 033 022 (free call for all domestic operators). Information is also available on the PKP Intercity website in Polish and Ukrainian.

 

Source: PKP Intercity News and Events

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