photo: PKP Intercity/PKP Intercity Expands Graphical Seat Reservation Feature to More Train Sets
PKP Intercity is expanding the availability of its graphical seat reservation feature to additional wagon train sets, following the successful introduction of the feature on select Express Intercity (EIC) category connections six weeks ago.
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Passengers can now enjoy this option on designated Intercity (IC) category carriages when purchasing tickets through the intercity.pl website or the mobile app. The graphical seat reservation function, previously available for electric and diesel train sets, allows passengers to choose their preferred seats or check train occupancy, enhancing their travel experience. It was introduced to EIC category train sets on February 16, and has now been extended to select IC category train sets, including Fregata, Zosia, Artus, Slowinets, Mieszko, Snow White, Wawel, Gedania, Chelmian, Kujawiak, Gorski, and Boznańska.

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Implementing graphical seat reservations in wagon train sets is a significant challenge for PKP Intercity, as these trains often require additional carriages during holidays or the peak summer season due to increased passenger demand. Moreover, the national carrier operates various carriage types. PKP Intercity plans to extend the graphic seat reservation system to all trains by the end of the year. The graphical seat reservation process for wagon train sets is similar to that of electric and diesel train sets, allowing passengers to verify the direction of travel and select specialized seats, such as those designated for wheelchair users or individuals with bicycles. The feature is available when purchasing tickets through the operator's website or mobile app.
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