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EXCITING: PKP Introduces a New Application for Travellers

EXCITING: PKP Introduces a New Application for Travellers
photo: PKP Intercity/PKP Introduces a New Application for Travellers
05 / 01 / 2023

Two new mobile apps have been released by PKP S.A. and PKP Intercity, making rail travel in Poland more convenient.

The PKP.appka is an assistant for rail travellers and is the first railway station guide. It offers station location and information on available services, retail and service outlets, tips on the station's temporary organisation of pedestrian traffic and operation during renovations, as well as a SOS button for security services. Passengers can also use the app to check real-time train departures and arrivals at a given station, search for a connection and buy a ticket. The PKP Intercity app replaces the previous one, IC Mobile Navigator, and offers several convenient and time-saving solutions for long-distance train travellers. The app allows for quick and easy connections, the purchase of additional tickets and flexible extensions with additional services, with updates to be introduced systematically.

PKP S.A. President, Krzysztof Mamiński, highlighted that modern tools facilitating travel planning and ticket purchase are crucial for rail travel's success, and he believes the new mobile applications will provide this. The PKP.appka is one of the strategic projects of the IT Policy Council of the PKP Group and PKP PLK, and its creation was made possible through cooperation among PKP Group companies. The PKP Intercity app also aims to improve the passenger experience at every stage of the journey, with the design already considering the convenience of use and the possibility of flexible extensions with additional services. Both apps are available for download on Google Play and App Store.

The PKP.appka offers an SOS button for security services, while the PKP Intercity app will eventually enable users to pay for their tickets using modern payment methods such as Google Pay, Apple Pay or BLIK. The app will also feature facilities such as the sale of international tickets, the option to share a ticket with another person or the possibility to add a ticket to the calendar, as well as the ability to contact the train crew via the app to report inappropriate temperatures on the train and faults or problematic behaviour of fellow passengers.