photo: RAILTARGET Archive/PKP Intercity Integrates Ticketing System with Google Maps for Seamless Booking
PKP Intercity has integrated its ticketing system with the Google Maps application, streamlining the ticket-purchasing process for passengers. This "Buy Ticket" feature, which redirects users to the carrier's e-IC system for a seamless ticket purchase experience, has been designed keeping in mind the needs of travelers who rely on multiple modes of transportation.
Having debuted this feature previously with the Jakdojade application, the carrier received positive feedback, prompting the decision to incorporate it into Google Maps. This move underscores PKP Intercity's commitment to continuously enhance its sales network through collaborations with external platforms.
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Mr. Tomasz Gontarz, the Vice President of PKP Intercity, expressed satisfaction with partnering with industry giant Google. The collaboration with Jakdojade, a domestic travel planning application, was met with approval by passengers, and there are plans to enable direct ticket purchases within the app. Such collaborations align with the carrier's overarching strategy of offering a unified and streamlined ticket-purchasing experience across various platforms.
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The augmentation of PKP Intercity's sales network is evident in their recent partnerships. In August, collaborations with Infobus and eTravel were initiated, with integration slated for completion in three months. Moreover, from May 2022, partnerships with major ticketing platforms like mPay, e-podróżnik.pl, SkyCash and KOLEO were established. By the end of July, these integrations resulted in the sale of over 4.3 million tickets. Building on this success, PKP Intercity is set to broaden its ticket sales reach to physical locations such as kiosks, hotels, grocery stores, and gas stations, ensuring that the absence of a local PKP ticketing booth does not hinder travelers' journey planning.
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