photo: Deutsche Bahn AG / Public domain/Deutsche Bahn Logo
Deutsche Bahn commits to full-scale hiring in operations, prioritizing customer service and safety, as CEO Richard Lutz and HR Chief Martin Seiler agree on this with employee representatives.
"We need to save money, but we will not cut costs at the expense of customers or safety," said DB CEO Richard Lutz afterward. Lutz, along with Chief Human Resources Officer Martin Seiler, reached an agreement on this joint approach with EVG Chairman Martin Burkert and the Chairman of the Group Works Council, Jens Schwarz.
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"Anyone needed for operations will be hired, no ifs, ands, or buts. We have a consistently high demand in direct railway operations, particularly for train drivers, maintenance personnel, train dispatchers, and service staff," Seiler stated. This year alone, Deutsche Bahn will hire around 25,000 new employees. Among them, 6,000 trainees and dual students will be welcomed at the beginning of September. "However, in other areas, we are clearly hitting the brakes, especially in overhead and administration. We need to become much more efficient and leaner in these sectors."
Lutz emphasized that this is a crucial step towards achieving a turnaround in the next three years. "We are now focusing on rehabilitating outdated infrastructure, improving operational quality, and stabilizing our financial situation. This is the only way our Strong Rail growth strategy can get back on track. This is the only way this country will get the railway it deserves."
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In response to the intensifying labor shortage, DB is simultaneously advancing digitization, automation, and artificial intelligence to ensure that, in the medium and long term, operations can continue with fewer staff. "But this is only feasible if new developments take hold and unlock the corresponding potential," Seiler noted. By 2030, DB aims to significantly reduce its personnel needs. There will be no layoffs; instead, the company will rely on natural turnover and the large internal job market. Additional measures, such as phased retirement and voluntary severance packages, are available in specific cases.
"Deutsche Bahn is a good and responsible employer. We have strong collective agreements and a strong partnership with labor. These are the foundations needed to achieve this transformation," said Chief Human Resources Officer Seiler.
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The labor market is becoming increasingly tight, and the talent competition is more intense. In the coming years, twice as many people will leave the workforce as will enter it. Deutsche Bahn alone would need more than 130,000 new employees by the end of the decade if turnover remains the same. However, the labor market simply won’t be able to supply this number of workers, neither in the planned quantity nor in the usual quality, and certainly not at reasonably competitive costs. Therefore, processes must become leaner, and radically simplified, and the demand for personnel reduced through automation, digitization, and artificial intelligence.
Source: Deutsche Bahn (DB) AG Press Releases